One week ago (Monday)
(Phone rings) "Hi! I'm calling from World Wide Construction (http://www.servicemagic.com/rated.WorldwideConstruction.13948992.html). Are you planning to do any upgrades on your house any time soon?"
Erik - "Actually, we are going to add a bathroom to our existing master bedroom, but I'm planning to do most of the work myself. I just need to hire someone to do the foundation."
WWC - "GREAT! We'd love to come out and give you a free estimate.
Erik - "How about Thursday?"
WWC - "Is there a time that both you and the missus will be home? You see, we need to have both of you there because if there were to be a divorce then that would really leave us in a bind."
Erik - "O...K... Um...Tuesday would work. Not this week, but next week is good. How about 11:00 a.m.?"
WWC - "No problem - we'll see you next Tuesday at 11:00 a.m.!" Click.
A week ago (Tuesday)
WWC - "Hi! I'm calling from World Wide Construction to confirm our appointment for 11:00 today."
Camille: "Um...O.K." (Thinking...I thought it was for next week, but must have mixed up the days.) "See you at 11." Click.
"Erik - someone called to confirm that estimate appointment today."
"What? It was supposed to be next week!!"
WWC - "Hi! I'm calling from World Wide Construction to confirm our appointment for 6:00 p.m. tonight."
Erik - "No, no, no. We're down for 11:00 a.m..
WWC - "Hang on, let me go get my order." (Silence) "Let me call you back." Click.
(Ringing) WWC - "Oh yes, ok, sorry... we have you down for 11:30."
Erik - "I think we agreed on 11. I need to pick up my daughter from school so 11:30 won't work."
WWC - "It will be between 11 and 11:30"
Erik - "I need you to come at 11. 11:30 won't work. What time will your guy be here?"
WWC - "O.K., he'll be there at 11... maybe 11:10...or 11:20...but it will probably be 11:30."
Erik - (rolling eyes) "Fine, I'll see you then." Click.
(Ringing) WWC - "Hey, I have you down for a foundation...what was this going to be for?"
Erik - "We're adding a bathroom to our existing bedroom."
WWC - "Great! So we can draw up plans for this and give you an estimate for the whole job."
Erik - "NO! (voice raised at this point) I'm only interested in an estimate for the foundation. I'm going to do the rest of the work myself."
WWC - "Oh, ok...we'll see you at 11:30." Click.
(Ringing) WWC - "Uh, my manager said that we're not going to be able to accommodate you."
Erik - "Wow...ok...any reason why?"
WWC - "Uh...no, he didn't really give a reason. Sorry."
Erik - "Well, I guess that was a big waste of your time and mine."
WWC - "Ya...sorry."
Erik - (forced cheerful voice) "O.K. bye!" Click.
Erik (muttering under his breath) "Now I understand why construction guys are always swearing..."